*Attachment not found error upon creating document task using Create document task action in Flow designer

[Kachu]

HI every one, I have a request where we would like to send document to be signed  by the user .

  Process- Submit catalog item with the list variable to select multiple user. once submitted flow designer trigger to initiate document task for all the users in the list variable . Below is the flow to generate document task which is OOB.--> Once tasks are generated assign those task to the users in list variable as oob doesn't allow to assign.

Doc tasks are getting created and also getting assigned properly but when assigned to is opening the document in the portal he receives attachment not found. Please see attachment below

Can any one help me how to resolve this issue . It suppose to create document task and allow assigned to sign. It works when i don't use the flow and just use HR service to initiate document task. and only creates one document for sub person

Thanks & regards

[michaelj_sherid]

Hi @Kachu Is there a reason you are using flow instead of the native functionality? There is workflow that looks at that Case Option (to automatically Initiate Document Tasks) so if you are using flow, it most likely is bypassing that check. This is something to look at but I am interested in the use case as well.

Regards,

Mike

[Kachu]

The reason for this is having Cases for all the users which by means is useless. We need this document to send entire company emp to sign when we do this we are having more than 10k cases which are of no used expect the document task. If there is a way to have one case and send document task to all employees will be  great and more feasible solution for the document management in our case. This might not be prominent for the other companies  

[michaelj_sherid]

@Kachu  You can use the Campaign feature for this functionality. Here is a community post where another has used campaigns to push To Dos.

Regards,

Mike

[Kachu]

Yes. I tried that but signatures are not parsing on the document instead they are stored on the image table .we are required to have emp signature on the document so that we can send that to our 3rd party tool for ER.