Workspace option not available in List Layout

aguanci
Tera Expert

Hi All,

 

We would like to duplicate the List View we have in native view into Agent Workspace. However, when navigating to the HR Task---Assigned to Me, then Configure-->List View, we do not have the option to add to Agent Workspace. 

 

How do we add to Agent Workspace as an option below?

 

aguanci_0-1706816055792.png

Options include:

  • Default
  • HR Workbench
  • Self Service

 

 

 

1 REPLY 1

Tai Vu
Kilo Patron
Kilo Patron

Hi @aguanci 

It's because the view not yet defined for the table HR Task [sn_hr_core_task]. You can have a look to the workspace view as following below url.

URL: https://<instance_name>/sys_ui_view.do?sys_id=d42c04acd9313110cedf7dffddb48f64

 

From your screenshot, you should see the option New.... You can define a new view with the same name, it will map to the current workspace UI View, and then you can config your columns according to your requirement.

Timi_0-1706849715484.png

 

Cheers,

Tai Vu