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Blog Articles

Applications with Role

I've always thought it was strange that there was a "Modules with Role" related list on the Role form, but not one for Applications, so I figured it was time to add one. This is how you do it:1. Creat...

Showing a Schema Map From a List View

NOTE: There's a newer version of this tool"Show Schema Map" ToolsYou should take a look at it instead of continuing on with this outdated post. Mark Stanger has a great article over on the ServiceNowG...

HTML-formatted Email Client Message Text

The ServiceNow email client is a great way to allow technicians to send ad-hoc email notifications from within ticket and other forms. One common request I've seen for the email client is to allow the...

Custom CSS style sheets in non-CMS pages

One of my favorite things about doing ServiceNow work at Crossfuze is the opportunity to collaborate with our customers to come up with unique ways to solve problems. I'm usually brought in to train a...

PowerShell Probe Script Utility

This was created based on Chris Maloy's Command Line Probe Script Utility Blog (http://community.servicenow.com/blog/christophermaloy/command-line-probe-script-include)I modified this to send PowerShe...

ServiceNow Masters Seminar Series

Join ServiceNowGuru experts Mark Stanger and Jacob Andersen for the first installment in the Masters Seminar series. In this 30-minute webinar, you'll learn about additions to the ServiceNow Models an...

Snappcast - Episode 18 debugging

Guy joins us for a debugging session, great performance and troubleshooting tips in here.Subscribe on iTunes:http://itunes.apple.com/us/podcast/snappcast/id538839587(click "Read more" or the post titl...

Tracking user behaviour with Cohort Analytics

After a break from blogging here on the ServiceNow community I wanted to post about some really cool work we've done recently.As part of our internal systems revamp we've been taking a fresh look at K...

A different take on Request Management

A quick update for those of you that were interested in our Work Request Management application.We decided that an additional application was needed to enabled us to reduce the complexity around handl...