P90X? So 2012. Try the App Creator.

That ripped dude on the infomercial works too hard and uses too much tanning oil. If you're an application owner looking to achieve greatness no need to pump keyboard iron any more. What once required...

Twitter hashtag #know13 is getting busy - only a few days to go!

I only hacked together my #know13 twitter archiver yesterday but I can see the buzz around Knowledge 13 in Las Vegas building already.Yesterday (Friday) there were ~460 tweets - customers, prospects, ...

What happens in Vegas, stays in Vegas, or maybe not?

Whilst it is true that Know13 will provide you the ideal opportunity to network with your peers, have you ever wondered why at every year your peer's cannot wait for this unique learning experience to...

2654 Reasons to Attend K13's Pre-conference Training

Why should you attend our pre-conference training at Knowledge13?Some of the reasons might include:Networking with other fanatical ServiceNow gurusLearning more about our productGetting 2 more days to...

What's changing IT's stuck paradigm of training and certification?

The GooseGuy is at it again, this time with a conference topic for TFT13 — TFT is a virtual, follow-the-sun conference — highlighting 24 of the most interesting topics across the future of IT — and vo...

Autogenerate SOAP Message Parameters

I have always complained silently whenever I was connecting to a web service that contained over eight tag elements that needed data. I even once worked with a web service that required over a hundred...

TechNow Ep 5 | Client-Side Scripting Fundamentals

This time Chuck and Andrew cover fundamentals and best practices of client side scripting. It's going to be another full hour of examples and best practices to help make you more effective with Servic...

Join Crossfuze and BDNA at Knowledge13!

Crossfuze Solutions and ServiceNowGuru are proud to partner with BDNA at the upcoming ServiceNow Knowledge13 conference! We've developed some groundbreaking integrations with BDNA's Technopedia and No...

The CreateNow Hackathon: What will you come up with?

Seriously folks, eat your Wheaties, drink that triple espresso, and get ready to rumble. You may see me wandering the HACK-THEATRE for the first ever CreateNow Hackathon at Knowledge 13.This is going ...

Dynamic Browser Window Title

UPDATED: I've added some code for a few pages that are opened in a different tab/window (Workflow Editor, BSM/Schema Maps, etc...).There are already a number of scripts out there to dynamically change...

My agenda for Knowledge13

Tonight I've been busy sorting out my agenda for Knowledge13 - only 2 weeks (and 5 thousand miles) away in Las Vegas.The breadth and variety of content is just amazing. Every 50 minute timeslot for br...

Coolest code checkin comment I saw today

"Added ability to process email events during upgrade"Insert standard caveats here about no guarantees 

Dealing with XML API - Parsing the SOAP response.

Not gonna really try and show off anything here - but the documentation for XML API is a bit foggy and I want to share this. I tried to use a few common XML API calls that are a bit of a challenge to ...

PreCon Training & Your Success

We are starting to close some of the classes in PreCon training so if you're on the fence about coming in for training on Sunday and Monday, please come join the fun! As typical, almost 30% of the con...

How to control what comes back in the SOAP response with a View

Recently I have been getting a lot of questions and request about an old Knowledge presentation (concerning how we use views) to control a SOAP response. It may be best to blog it here and share.First...

Single Page CMS Apps/UI pages with Backbone.js in Service Now

This will be the first post of the series on getting Backbone.js for designing better Single page apps and UI Pages in Service Now.Back in 2010-2011, When I started working on Service Now,We were stru<!-- -->...

Add A Simple KB Search to Any Form

Sometimes you may want to launch a KB search with a simple click that will use the contents of one or multiple fields from your form as the search text. It is quite simple.Create a UI Action and in th...

View other KB articles within KB Articles without leaving the page.

Alright the title may sound a little odd, but I think the concept is kind of cool. Many years ago I talked to some people at Microsoft who had an internal operations knowledge base called "Octane" (if...

Pacific Life Eliminates Email Notifications with Web Alerts

April 15 was the deadline for the 2013 Innovation of the Year Award. To celebrate, we're handing the blogging reins over to our customer Pacific Life. Read on to learn how the IT team at Pacific Life ...

PaaSTime: seeking the Golden Snitch* that is Platform as a Service

Before birds were angry or farms were villed, Steve Wiebe was playing Kong in Weirs Beach, New Hampshire. All the time. Steve was a gamer before they were called that. He anticipated what's now a $75 ...