Configuring the SAML 2.0 Plugin

Despite our lengthly wiki article on the SAML 2.0 plugin, I still get a lot of calls from customers who want to know the general steps to setting up SAML 2.0 with their ServiceNow instance.In order to...

Automatically adjust the height of a text area to fit its contents

Here are a couple of script examples you might find useful. Say you've got a multi-line text field or variable that contains a lot of text. To save time in scrolling (or clicking the '+' icon next to ...

A propos d'ImaKumo ...

ImaKumo est une société de conseil en technologies de l'information et de la communication créée en France í Paris, avec deux agences í Nantes et Londres. Associant une offre de conseil et d'expertise...

Take A Lickin' and Keep On Tickin'...

I got a call the other day from Otzi (he and I go way back). He ran across a piece of code that just didn't make any sense to him:var ans = undefined;try { ans = otzi.process();}catch (err) { gs.log(e...

Help! I need some service!

I managed to get the Beatles' Help in my head while putting this post together, and it seemed like an appropriate spin for a title.After my last post about my experience with my former phone company's...

Objects: Making It A Little Easier...

At the beginning of this series I alluded to a mysterious thing called prototype.js that would allegedly make defining JavaScript classes a little easier. We use prototype.js for all the classes we de...

Meet James...

Objects: Literally Speaking...

If you've written anything at all in JavaScript (or any other programming language, for that matter), you've been using literals — even if you didn't know you were. For instance, in this little script<!-- --><!-- -->...

Objects: Constructor Consequences...

This is the first in a short series on JavaScript classes and objects, something I get a lot of questions about. In this series I'll be exploring how the JavaScript class mechanism actually works and ...

undefined, null, ==, !=, ===, and !== - Oh My!

This past Monday I was at the inaugural meeting of our Federal Systems User Group (FSUG), where I had interesting conversations with several customers. In one of those conversations, we got to talking...

Cutting the Cord - A Story about Notification

Do you know what service desk tools are used by the vendors you use? Do you need to know??Surprisingly, I never really considered it until this past weekend. In an effort to cut regular expenses we ar...

Custom HTTP GET Request to a server

Over the last week I has this requirement that I need to send a custom Get Request from dynamic XML generator over HTTP protocol. The HTTP option in the Data Source wasn't working because there was no...

Private Property: Keep Out!

Many object-oriented programming languages (Java and C++, for example) have the notion of private members: properties and methods that can only be seen, modified, and used from inside an object. The J...

CMS Overview Deck for Pacific Northwest User Group with Jeff Mondick

Jeff had some very good insights yesterday and although our presentations involved speaking to a simplified deck, I hope you still get some value from the power point slides. Take note of slide 11 whe...

Now Hear This!

Actually, it's even better. She just discovered the joys of dynamic JavaScript object methods.Huh?In the most popular programming languages, the methods that a class has are defined as part of the cla...

What I Never New...

A few weeks ago I helped someone troubleshoot an interesting JavaScript code problem. The actual case was fairly complicated, and the error wasn't at all obvious to my (very frustrated) colleague, but...

What type of cloud?

Hello - long time, no blog..PreambleAlong with the majority of the Internet connected world I was presented with a new User Interface for Google Reader yesterday. Since the launch of Google+, the majo...

Regex: Ending the Madness...

With this post I'm ending the series on regular expressions. If you have specific questions about regular expressions that I haven't already addressed, I'd be happy to answer them in a post for everyo...

We are so spoiled!

ServiceNow gets a lot of inspiration from consumer focused sites and products, like Facebook, Amazon, and Twitter, but it doesn't stop there. It goes above and beyond this to meet the needs of IT prof...

Regex: Slightly Obscure Madness...

Today's example is one that someone threw at me a couple of years ago. They had a set of data that was sort of comma-separated values. It did have several columns of data values, each separated by com...