ServiceNow Socials Episode 13: Embracing GenAI and Future Innovations
Welcome to the 13th episode of ServiceNow Socials! In this meetup, we
had vibrant discussions on the latest developments in Servic...
In my last blog titled ‘Avoiding value traps in ServiceNow
implementations, I wrote about four common traps that hinder value
realization during implementation. Now, in this follow-up piece, I'll
outl...
All of us will agree that the ultimate goal of any ServiceNow
implementation is to provide value to the client. Yet, even with the
very experienced team, we sometimes find ourselves falling short of
e...
Do you have feedback on ServiceNow's Documentation for Customer Service
Management (CSM)? Our User Experience Research & Insights team is
currently gathering feedback on our: Customer Service Manageme...
ServiceNow's Data Import/Export - Feedback Opportunity Do you import or
export data (e.g. external sources such as a data center or external
reporting tool)? If so, our User Experience Research & Insi...
To allow users to do a Local Login when SSO is on on the mobile app you
should turn on the "Force Local Login" flag on the Mobile App config.
/sys_sg_native_client_list.do
The current best practice is to create or edit the
glide.entry.first.page.script System Property that needs to have the
value of new SPEntryPage().getFirstPageURL() The recent SPEntryPage
script inclu...
Unleashing the Power of Generative AI: Insights from ServiceNow Socials
Episode 11 In a recent riveting episode of ServiceNow Socials, we delved
deep into the transformative capabilities of Generative...
Today’s HR leaders are working to ensure they provide the right tools
and solutions to their employees to build greater employee productivity
and engagement while reducing the time and cost associated...
When we are retrieves the records from GlideRecord or GlideElement, in
most cases, don’t use dot-walking to get values from a record because
dot-walking retrieves the entire object instead of the fiel...
Recap of Our Recent Virtual Meeting on Generative AI in ServiceNow Date:
27th April 2024 Hosted by : @amitgujarathi and @ersujandutta Hello
Everyone, We recently had an enlightening virtual meeting th...
OverviewIn this other article I talked about encrypting columns (fields)
with "Column Level Encryption". However, the article didn't cover one
aspect I have been recently asked about. The question som...
Dear ServiceNow Enthusiasts, We hope this newsletter finds you well!
We're thrilled to share a recap of the latest episode of ServiceNow
Socials, which took place on April 13th, 2024, at 10 AM IST. Th...
Mapping Configuration Manager Welcome to Mapping Configuration Manager -
created and maintained by Tom Hauri. Overview This simple application
lets you automatically generate mapping entries for data ...
CTA, Week 9 - Integration Strategy A video series on my experience on
the coveted CTA course. This week I am narrowing in - a lot - on user
authentication and authorization as it can be achieved throu...
CTA, Week 8 - Portal, Predictive Intelligence, and Virtual Agent A video
series on my experience on the coveted CTA course. More CTA Vlogs More
content by Jakob Anker Nielsen Connect With Me
I played around Washington Release new features for Flow/Flow diagram so
I like to share my hands-on experience with our Community members.
Topics - Demo Features: Workflow Studio (Access and new feat...
Use Case: There are 2 fields on a form say 'Start Date' and 'End Date'.
Now, if we want to set the start date field as the starting of month and
'End Date' field as the end date of month but it will o...
Welcome to the ServiceNow Community, your gateway to enthusiastic
individuals, passionate about technology and our platform. We get a lot
of individuals asking about how to level up through the Commun...
Hey there, Community friends! We've got some exciting news to share. Can
you believe it? CreatorCon is turning 10 this year! It's been a journey
filled with innovation, collaboration, and countless me...