Customer and field teams need orchestration across CRM, inventory, and scheduling. Use App Engine to extend data and experiences, Flow Designer to coordinate entitlements, parts checks, and technician dispatch, and IntegrationHub to sync with external CRMs or telematics. Start with a canonical “work order” model and attach subflows for diagnostics, parts availability, and follow‑up surveys. Because these are low‑code components, regions can tailor SLAs or appointment windows without diverging from the core blueprint. Industry content and platform leadership in low‑code help organizations standardize globally while staying agile locally—a proven path to faster resolution and better NPS.
