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Ever wondered why, to send a simple email notification, you need 1) a Business Rule to generate an event, 2) an Event Registry entry for said event, and 3) an Email Notification record to react to the event?
Ever wanted to just do it all in one place?
The Business Rule / Registry / Notification model is powerful and flexible. It can do whatever you need. But for 90% of notifications, there should be an easier way.
Good news: a better way is coming. I've been watching the folks developing it, and I think they're gonna make folks pretty happy.
Check out this sample screenshot of the revised Notification form (attached below, since I don't know how to inline an image here):
I highlighted a few noteworthy things:
1) "Send when" field. Lets you select either a specific event (so you can use the old model if you like), or when a record is inserted, updated or deleted (you get to pick which of those)
2) "Conditions" field now has additional operators: change, changes to, changes from
3) "Users/groups in fields" field replaces three fields with one: User field, Group field, List field. And it supports dotwalking.
There's more under the hood, but I wanted to share some quick highlights. The goal of the folks doing this is to make setting up and troubleshooting emails easier. I think they're succeeding.
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