We want to hear from you!
At ServiceNow, we're committed to continuously improving the Virtual Agent experience—and your insights play a critical role in that journey.
The AI team is currently conducting a brief survey to better understand what it’s like to set up, create and maintain an NLU Virtual Agent and/or Now Assist in Virtual Agent (NAVA). Whether you're hands-on with configuration or making strategic decisions about adoption, your perspective matters.
Who should take this survey?
We’re looking to hear from:
- Admins and Developers involved in setting up, implementing, improving, and maintaining the NLU Virtual Agent or Now Assist in Virtual Agent at their organization
- Product and Platform Owners responsible for driving adoption and tracking value or ROI
Why participate?
Eligible participants will receive an incentive as a token of appreciation. Your feedback helps us identify areas to improve and innovate within the Virtual Agent experience. By sharing your experience, you directly contribute to shaping future enhancements to ServiceNow products.
Survey details:
👉 Take the Survey Now
