In this Customer Success series of blogs, we dive deeper into ServiceNow governance.
Success doesn’t just happen. As you start out on your ServiceNow journey, you’re faced with lots of decisions—and it’s critical to get these rights. For instance:
- Which services are you going to deliver using ServiceNow?
- What’s your services roadmap? Which services are you going to deliver first?
- How do you manage upgrades?
- When should you use out-of-the-box functionality, and when should you customize?
Making the right decisions takes effective governance. That’s why we’ve created ServiceNow governance. It’s a comprehensive framework that helps you to strengthen and streamline your decision-making policies and processes, including identifying who has the authority to make decisions. In other words, it’s an essential tool that helps you to achieve your business objectives faster and more reliably.
Set your ServiceNow journey on the path to success. Read the ServiceNow governance workbook to get started.
Read part 1: Achieve successful digital transformation with the Now Value methodology
Read part 2: Unlock value across your organization
Read part 3: Successful Digital Transformation with the Customer Success Center
Read part 4: Want to turbocharge your business? Build your own ServiceNow apps
