The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Client Script
Create and manage UI and client scripts.
CMS
The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow applications.
- Font sizer does not appear in the CMS header because it has been removed from the UI starting with F...
- On the CMS Editing Content Page, sometimes after adding a Filter, the dropzone section containing 'A...
Lists
Display information from a data table and search sort and filter that information using lists.
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.
- In Geneva and Fuji, Multi Line Text field and UI Macro variables no longer expand the width of both ...
- Secondary nodes are unstable when User Criteria is enabled and there are LDAP imports (KB0565511)
- On a request item, the price is set to zero when there is more than one approver (KB0565476)
- Variables are not aligned on sc_req_item page if using variable set (KB0565455)
- Secondary nodes are unstable when User Criteria is enabled and there are LDAP imports (KB0565511)
Reporting
Manage and customize the visibility, types, generation, and output types with reporting.
User Interface (UI)
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.
- Base system UI policies show possible conflict warnings for the incident fields [close_code] and [cl...
- When setting the 'After Form Loads' option, related lists appear on a new record form even though th...
- As an ITIL user, personalizing lists does not update the list layout (KB0565467)
- Resize of a Multi Line Text area in a sys_template record form does not work in IE 11 (KB0565465)
- Autocomplete result popup window in reference field displays non-functional link "Showing 1 through ...
- Search functionality for individual columns in list filter query disappears if Task Type is used in ...
- In Fuji UI15, the order of the Save and Cancel buttons is swapped in the form header (KB0565464)
- 'Preferences' header label in the settings pop-up frame is not translated in multi-language Fuji ins...
