The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Browser Compatibility
The ServiceNow platform supports the latest version of Firefox, Chrome, Internet Explorer and Safari unless otherwise indicated. (Click to see all Browser Compatibility Knowledge Base articles)
Discovery
Explore the device's configuration, provisioning, and current status and updates the CMDB, identify running software and TCP connections between computer systems with Discovery. (Click to see all Discovery Knowledge Base articles)
- Hyper-V machines mistakenly categorized as physical by Discovery (KB0549372)
- Reporting Services (SSRS) cannot connect to an instance via the ODBC Driver (KB0547776)
- Run DiscoverNow from a script using multiple IP addresses (KB0549380)
Knowledge Management
Help important information flow between the IT departments and the company or organization using knowledge management. (Click to see all Knowledge Management Knowledge Base articles)
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application. (Click to see all Service Catalog Knowledge Base articles)
- Client Script on sc_cart table do not run on servicecatalog_checkout_one_v2 form (KB0549411)
- Lookup select variable doesn't render in wizards on second load (cache hit) (KB0549373)
SLA
Define a set amount of time for a task to reach a certain condition using Service Level Agreement (SLA) (Click to see all SLA Knowledge Base articles)
System Applications
Create, organize and manage your applications with System Applications. (Click to see all System Applications Knowledge Base articles)
User Interface (UI)
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI. (Click to see all User Interface Knowledge Base articles)
