Knowledge Base Digest: April 4, 2016

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The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

CMS

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The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow applications.

• The addinfoMessage message string does not display when redirecting a record producer (KB0565270)

Orchestration

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Automate simple or complete system tasks with Orchestration (RBA).

• JDBCProbe script include fails with java.lang.NullPointerException (KB0565304)

Performance Analytics

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Align your resources, systems, and employees to strategic objectives and priorities with Performance Analytics.

• Impact of Extended Tables and Business Rules on Performance Analytics Data Collection (KB0551382)

Surveys

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Collect user opinion data using base system surveys, task survey management and survey wizard with ServiceNow Surveys.

• Enabling public access to surveys (KB0564731)
• Setting up survey triggers (KB0564595)

User Interface (UI)

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Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

• Links inserted in HTML fields are not clickable in Internet Explorer or Chrome(KB0565110)
• In Geneva UI16, personalized lists are overwritten by other users' preferences (KB0565269)
• In UI16, the "Compacts the user interface" setting causes the Work notes yellow bar on the activity ...