The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Change Management
Minimize risks of changes to your environment with on-demand capabilities for creating, assessing, approving, and implementing in Change Management. (Click to see all Change Management Knowledge Base articles)
CMS
The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow applications. (Click to see all CMS Knowledge Base articles)
Knowledge Management
Help important information flow between the IT departments and the company or organization using knowledge management. (Click to see all Knowledge Management Knowledge Base articles)
Mobile
Access your ServiceNow instances and perform common tasks using the ServiceNow mobile browser. (Click to see all Mobile UI Knowledge Base articles)
- Entering text in to the password field on the mobile login page causes the screen to blank on iPhone...
- Content pages do not display in mobile UI (KB0551142)
- Tablet view NOT displaying correctly in Firefox (KB0551226)
- Dot-walking in Reference List view breaks the reference popup in tablet UI (KB0535989)
- Calendar picker for Date/Time fields does not appear in the legacy mobile UI in Fuji (KB0551117)
- Unable to add comments in custom journal input fields in mobile view (KB0551139)
- [Mobile] Mobile App does not work with SAML on Eureka (KB0551140)
- Cannot scroll Incident form on iPad in portrait mode (KB0551082)
- Recent Documents shows duplicates of recently accessed records on mobile UI (KB0551118)
- [Mobile] UI Policy acts on both desktop and mobile if 'Run scripts in UI type' is set only to Mobile...
- Mobile: Client scripts not applicable for ng_view in mobile (KB0551114)
- Mobile View Basics (KB0551074)
- Text only view of the Mobile UI just after plugin installation (KB0551147)
- Mobile: removeOption works on mobile but appends to the URL making it unusable when a lot of paramet...
- g_form.hideRelatedList has no effect in the Mobile UI (KB0551091)
- Reference Qualifiers are not functioning correctly in tablet views (KB0551084)
Event Management
Combine multiple sources from monitoring tools into a single event management console to integrate with other ServiceNow features. (Click to see all Miscellaneous Knowledge Base articles)
ODBC
Specify the ODBC client to connect to the ServiceNow platform for reporting using the ODBC driver. (Click to see all ODBC Knowledge Base articles)
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application. (Click to see all Service Catalog Knowledge Base articles)
- Stage for Request Cancelled has NO Display Value once that particular request is rejected (KB0535414...
- [Mobile interface] : Variable values from drop-down/select box Type: Yes/No do not retain values and...
Update Sets
Move groups of customizations from one instance to another using Update Sets. (Click to see all Update Sets Knowledge Base articles)
