The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up to date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Change Management
Minimize risks of changes to your environment with on-demand capabilities for creating, assessing, approving, and implementing in Change Management.
- Affected CIs related list on Incident form triggers a warning in the logs (KB0621306)
- Standard Change request is created automatically without submission (KB0610360)
Cloud Management
Transform how you deliver IT with Cloud Management.
Integrations
Consolidate your ServiceNow product with CMDB,Incident Management, Problem Management, Change Management, User Administration, and Single Sign-on using Integrations.
- How to increase debug logging for the Edge Encryption proxy (KB0621289)
- SAML SSO Login Fails When Attempted by the Edge Proxy URL (KB0621210)
- Edge Encryption proxy fails to start with error "Failed to load encryption rules" (KB0621286)
Persistence
Manage how data is stored on an instance.
Project Management
Create and manage projects of all sizes, from small projects with a few tasks to large portfolios of projects that contain complex tasks with various relationships and dependencies.
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.
- Catalogs have extra space between variables (KB0621140)
- Attachments are removed from requested items (KB0621188)
- Tooltips not translated If the glide.sc.use_cart_layouts property is set to false (KB0621310)
- Forms do not display correctly in list or form view when hovering over some reference icons (KB06213...
- Cart layouts are not functioning correctly (KB0621186)
Service Portal
Service Portal allows you to easily configure, customize and extend an alternative user experience to the standard platform UI.
User Interface
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.
