It's an understatement to call 2016 a year of turning points. The way we work and the way we interact with our customers is changing. Modern employees are demanding that the latest technologies be integrated seamlessly and securely into their working lives.
Here's a look at some of the most consequential ways the workplace has evolved over the past year, and the lessons learned to make 2017 the most productive yet:
- We are officially drowning in email.
- The tech in our personal lives is awesome, but it doesn't match our experience at work.
- CIOs can't manage their IT organization without a single source of truth.
- Most security teams don't actually know how secure their organization is.
- Coordinating between security and IT teams is the #1 incident response challenge.
- Teamwork makes the customer service dream work.
- HR teams are spending 70% of their time responding to the same requests.
- Employees have higher expectations for their experience at work than ever before.
- Cloud architecture matters (a lot).
- The cloud shift is happening now, not 10 years from now.
- A cloud-first world will demand a completely new set of skills for IT.
- Coders of all levels can contribute to your company's productivity, so enable them!
- Establishing a delegated development program will make life easier for everyone.
- Automating some jobs could help America tackle its productivity crisis.
- AI will change the workforce, but that doesn't mean we'll lose the human touch.
2016 has been quite a year, but there are a lot of exciting things on the horizon. What are you looking forward to most in 2017?
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