Overview:
Service Graph Connector Central simplifies and unifies data management across complex ecosystems, allowing organizations to seamlessly integrate, monitor, and troubleshoot connections from over 65 certified connectors. This capability enables IT teams to ensure data is flowing correctly, stay on top of data quality, and prevent disruptions—all from a single workspace.
Customer Challenges:
As customers continue to adopt cloud services and third-party integrations, managing the influx of data across different systems becomes challenging. The lack of a centralized view leads to broken or inconsistent data, operational inefficiencies, and difficulty scaling these systems effectively. Without a robust data management tool, these gaps hinder operational visibility and can create compliance risks.
Business Need:
To remain competitive, organizations need real-time insights into their data pipelines. Achieving accurate, up-to-date data across all services ensures that businesses can prevent costly downtime, improve decision-making, and maintain compliance with industry regulations like SOX, GDPR, and HIPAA. In addition, organizations require solutions that support operational scale and improve data integrity.
What's in the offer?
Service Graph Connector Central offers a one-stop solution for managing the lifecycle of service graph connectors. This platform unifies the data flow across all connected services, allowing for real-time monitoring, troubleshooting, and lifecycle management from a single workspace. By eliminating manual errors, automating updates, and ensuring data integrity across systems, ServiceNow’s solution ensures that businesses can scale with confidence. Enhanced automation features also ensure data remains accurate and up-to-date, all while reducing operational overhead.
The ServiceNow Service Graph Connector Central view also called as the SGC Central view in the CMDB Workspace enables you to discover and install connectors, and then effectively manage the full life cycle of creating, editing, monitoring, and debugging connections
Harmonize data across systems on a single workspace,
- Quickly capitalize on the existing systems with more than 65 certified pre-built connectors.
- Eliminate noisy and stale data by addressing the data quality in real-time.
- Explore new automations from a clear view of existing scope and connectors
Target Persona(s):
- IT Operations Managers - who are looking for simplified oversight of multiple data streams and connectors.
- Compliance Officers - who are in need to ensure that data quality and regulatory standards are consistently met.
- Business Continuity Planners - who rely on real-time data to maintain operational efficiency and prevent service disruptions.
References:
1. Explore more about SGC Central
2. Introduction to Service Graph Connectors
3. Service Graph Connectors from the Store
