Hello,
I have been trying to figure out how was can set this up as a global company. We have many local Service desks and we have of course common CMDB Applications like Outlook.
We would like the user to select the application, in our example Outlook.
In the configuration there can only be 1 Service desk. Is there some way to have it automated to logic where if the user in USA send the ticket to USA SD and if the user is in Canada then Canada SD and Etc.
