Advanced Work Assignment (AWA) Implementation Plan/Activities

Shubhankark0302
Tera Contributor

Hi Community,

 

Has anyone Implemented Advanced Work Assignment (AWA) for Incident management? Please share any Implementation plan/activities must be carried out to Implement AWA.

3 REPLIES 3

Maik Skoddow
Tera Patron
Tera Patron

Hi @Shubhankark0302 

please find some helpful resources on my page Advanced Work Assignment (AWA) || Knowledge & Troubleshooting Resources

Maik

sergiu_panaite
ServiceNow Employee
ServiceNow Employee

What have you tried so far? Have you encountered any road blocks when implementing it?

Not yet. But wanted to get more clarity before starting.