An attachment on incident can be added or removed only by  admins or Incident managers

MuppuriNagaraju
Tera Contributor

An attachment on incident can be added or removed only by  admins or Incident managers or users present on Assigned to field on the incident form

2 REPLIES 2

Kieran Anson
Kilo Patron

Hello,

Is this a question / a request to change the functionality so admins, incident managers, etc can only change attachments, or an issue?

MuppuriNagaraju
Tera Contributor

Hello,

Only The admins and Incident managers can attach the documents no one unknown members will not be able to attach the documents