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3 weeks ago
I have Service Operations Workspace but I have seen (and customer has seen) a Major Incident workspace that is OOB but I have followed install instructions but cannot see it .
Any ideas?
Solved! Go to Solution.
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3 weeks ago
Hi @johnrob18,
you can create a workspace according to your needs.
Please follow the instructions here: Create a workspace in the ServiceNow IDE
SN Next Academy also hosted a session regarding this topic: How to Build Workspaces from Scratch
Hope this helps!
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3 weeks ago
Hi
I don’t think there is a separate MIM available. Once you activate the MIM plugin, it gets embedded in the SOW only. A user still needs the required role to access some functionality.
https://www.servicenow.com/docs/r/it-service-management/service-operations-workspace/mim-in-sow.html
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
The article tells me what MIM in SOW is, but does not tell me how. We have SOW and we have MIM but there is nothing on the SOW about MIM - how is it configured to get MIM?
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3 weeks ago
do we just add widgets to the SOW ?
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3 weeks ago
NO, nothing required.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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