configuration item

[Bhavani1995]

Filter Retired Configuration Items from Incident

[Dr Atul - LNG]

Hi @Bhavani1995 

You need to updtae the refreremc qualifer on CI in incidnt tabel, 

 

Update ref qualifer:

javascript: 'operational_status!=6'

Save and check on incident form.

[Bhavani1995]

Already there is an existing reference qualifier with script include then how to do modification

[Dr Atul - LNG]

Hi @Bhavani1995 

Did you try to remove that code and try new one?