Create Normal Change UI action on Incident form
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‎04-17-2024 05:30 AM - edited ‎04-17-2024 06:07 AM
Can we modify the "Create Normal Change" ui action for incidents to redirect it change model selection page. As every time it is putting the default change model and Users want to select the change model while creating a change from incident.
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‎04-17-2024 06:09 AM
Hi @Sanjay34
I think it so not easily do able, bcz when we create Change from Incident, it copy many fields from Inc to change and we need to build mechanism to hold those values.
You may try change here
But I my feeling say, it will be good length customization.
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‎03-26-2025 01:14 AM
Any updates with this topic?