Create Normal Change UI action on Incident form

Sanjay34
Tera Contributor

Can we modify the "Create Normal Change" ui action for incidents to redirect it change model selection page. As every time it is putting the default change model and Users want to select the change model while creating a change from incident.

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sanjay34 

 

I think it so not easily do able, bcz when we create Change from Incident, it copy many fields from Inc to change and we need to build mechanism to hold those values.

 

You may try change here

AGLearnNGrow_0-1713359328703.png

 

 

But I my feeling say, it will be good length customization.

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Josel
Tera Contributor

Any updates with this topic?