@Tag must be working in outbound email action for incident just like Outlook

[lalit7sharm]

I need to add the @TaG functionality to outbound email action for incident as like the outlook have. 
It will get the user name.

[Tanushree Maiti]

Hi @lalit7sharm 

refer: https://www.servicenow.com/community/itsm-forum/how-to-send-a-notification-to-the-user-mentioned-as-...