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Custom formula on Platform analytics

SS1510
Tera Expert

We need to display an SLA Attainment % metric [Made / (Made + Missed)] directly inside a modern Platform Analytics Workspace visualization

 

Is it possible to create a custom mathematical calculation or formula metric directly within a live Platform Analytics chart configuration?

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@SS1510 

not possible out of the box

My thoughts

-> approach is to create a Formula Indicator, then use that indicator as the visualization’s data source. Formula indicators are specifically intended to calculate ratios and percentages from other indicators

Create a formula indicator 

Formula indicators 

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Mark Manders
Giga Patron

Did you check on the existing indicators you already have available? You can't calculate directly in a dashboard chart. You can use existing indicators (or create your own if you are licensed) or create a pie diagram or something like that on 'has breached' and include the percentages.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark