Flows are not getting triggered automatically
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4 weeks ago
I am facing this issue where my fields were not getting updated via flow designer , but when I use debug mode the fields are getting mapped and updated . This flow is for Service Catalog . I checked in execution and none of the flows are getting executed what can be the reason for this.
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4 weeks ago
Anyscreen shot?
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Dr. Atul G. - Learn N Grow Together
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4 weeks ago
I have attached the flow screenshot and the catalog where I have attached the flow. I have checked other flow for different catalog those are also not getting triggered automatically.
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4 weeks ago
So the flow itself is not triggered?
Other flows for other catalog items are triggering fine?
Things to check
1) is flow published and added to that catalog item in process engine
2) is your REQ auto approved after submission or it's in pending state? If it's auto approved then Flow should kick off
3) your instance should have only 1 Workflow on sc_request table. Hopefully it's not deactivated or not deleted.
check these links
Flow not triggered by Service Catalog
Flow Designer not Triggering for Service Catalog Request Item
"Service Catalog" Trigger type Flow is not started when Catalog Item request is created
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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4 weeks ago
I have attached the flow screenshot and the catalog where I have attached the flow. I have checked other flow for different catalog those are also not getting triggered automatically.