How do you Pin a KB Article ?
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‎04-25-2024 09:34 AM
What are the requirements and process to pin a KB Article in SOW and Agent Assist?
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‎04-26-2024 09:33 PM
Hello @Dawn Khan,
Please refer to the below link:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0777759
Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik