How to Auto Assign Change group to newly discovered CIs in Service now based on Source or Class

Indla
Kilo Contributor

Dear Community Members,

 

I need your help to under stand on how to "Auto Assign "Change group" to newly discovered CIs in Service now based on Source or Class"

 

vCenter has been integrated with Service now and CIs are auto discovered and not getting assigned to any change group. Every time any alerts/incidents generated for these CI are laying un-attended since these are not assigned to any assignment group.

Regards,

Indla

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