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Resolved! Script Help

Hi All,I am not a PRO in scripting hence need a bit guidance. I have a UI action which should be visible on some conditions and that condition is too long----------------------------------------Visibility Conditions------------------------Field Value...

Incidnets URL in reports

Hi All,We have a request in reports Test case:1)Create a report with active incident ware assignment group 'ABC' 2)Incident list should display in the form of  URL'sExample:1)Url link1............2)Url link2.........

nani1 by Tera Contributor
  • 213 Views
  • 1 replies
  • 0 helpfuls

Resolved! Catalog item in Contextual Search Results

Hello,I enabled "cxs_EmailSearchResults" in my notification, so whenever an Incident created the caller will receive an email with the "Related Search Results" result in their email. Include knowledge articles, and catalog item. My issue is whenever ...

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SamuelChang by Tera Contributor
  • 887 Views
  • 4 replies
  • 1 helpfuls

Auto populate Country field

Hi All, I want a script to Auto Populate the country field based on the Requester field.I tried onchange client script, But Iam getting undefined as  mapping. function onChange(control, oldValue, newValue, isLoading, isTemplate) {    if (newValue) { ...

Negha1 by Tera Contributor
  • 277 Views
  • 3 replies
  • 0 helpfuls