How To close auto close the Communication tasks in related list if task is got close from MIM workbe

Atik
Tera Contributor

‎06-16-2024 04:26 AM - edited ‎06-16-2024 11:25 AM

Hello,

I am working on the MIM workbench in Incident Management, Here I have requirement that once the Communication Task is got Closed from MIM workbench via Incident Manager then from the related list state should change to Closed.

It is not happening OOB.

 

Please help me on this..

 

Thanks in advance!

Atik_1-1718562295696.png

 

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-18-2024 02:06 AM

Hi @Atik 

 

Check these properties:

 

AGLearnNGrow_0-1718701569406.png

 

 

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