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How to convert template data into inbound action for creation incident

Kat123
Tera Contributor

Kat123_0-1755244954917.png

 

I will get above template from user in email

what script we will use for converting this data into incident 

7 REPLIES 7

add gs.info logs to print and validate whether title and project are working,, and share me the output.

no, title and project is not working 

What is not working? have u added logs? what error you are seeing?

Screenshots would be much helpful to dig more into your issue.