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I Want to show the list of principal class CI's in the configuration item field in incident, change

RavichandraG
Giga Contributor

‎10-15-2025 02:27 AM

I want to show the list of principal class ci's present the cmdb_ci.list in incident and change request forms in configuration item field.

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13 REPLIES 13

ChigoziriD
Tera Contributor
In response to Kieran Anson

‎10-15-2025 09:38 AM

I agree!

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pswapnil320
Tera Contributor

4 weeks ago

@Kieran Anson 

I have created the system property and also added the above code in reference qualifier. But it is not working.

Preview file
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pswapnil320
Tera Contributor

4 weeks ago

pswapnil320_0-1762237623714.png

 

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Kieran Anson
Kilo Patron
In response to pswapnil320

4 weeks ago

Hello,

Your filter looks correct. Have you attempted to run this in a background script, replacing 'current' with a GlideRecord to an incident? The returned value will be a query string 

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