In Incident Variable Editor, when I am clicking on collapse icon varaibles are not hiding

AmayS
Tera Contributor

In Incident Variable Editor, when I am clicking on collapse icon some varaibles are not getting hidden.

While some variables are kidding. I have used containers. Varaible from 1st container are hiding but for other containers they are not hiding

1 ACCEPTED SOLUTION

This example is in a Catalog Item, with other variables and variable sets before and after the Details section, but the same should be the case on the Variable Editor of a table form.

 

Here's what my variable set looks like:

BradBowman_3-1769530325868.png

 

This is how the form looks with the Details section expanded:

BradBowman_2-1769530249275.png

 

... and collapsed:

BradBowman_1-1769530117477.png

 

 

View solution in original post

9 REPLIES 9

Brad Bowman
Kilo Patron

For this Requester Details container, it looks like you have variables outside of this container or nested within another container inside this container?  What does your variable list sorted by the Order field look like?

So requester details is a varaible set, In that varaible set there are multiple

containers. I am sorting the varaible by using the order field.

I was asking for a screenshot of the variable (set in this case).  What is the purpose of a variable set containing multiple containers?  

For keeping some variables in single column view and other in 2 columns