InBound email action Interview question

tushar_ghadage
Tera Contributor

Hi All, 

Regarding the inbound email action: Can we call email script in inbound email action (for action type - record action & reply email). 

if yes is syntax the same?? 

 

Thanks!!

2 REPLIES 2

Sarthak Kashyap
Kilo Sage

Hi @tushar_ghadage ,

 

As of my knowledge we can not call email script in inbound email action, inbound email have it's own script section you can add your script there, you can access variables like - email.body_text, email.subject

Please check below script 

SarthakKashyap_0-1762676477770.png

 

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,
Sarthak

Also 

one scenario

 support there is scheduled report which i want to send to specific user ( available in the scheduled report) but if want to send the same report to the user's manager then is it possible in the scheduled report using advanced condition checkbox ( can we do it  using the script )...