Incident Report aggregated by time/date

syamano
Tera Contributor

6 hours ago

Is there a way to create a report that aggregates incident record by the same date or same time?

 

For example, if User wants to aggregate incidents created between 1:00 PM and 3:00 PM, they need to count all incidents created during that time window, regardless of the date.

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Ankur Bawiskar
Tera Patron
Tera Patron

6 hours ago

@syamano 

yes this is possible in reporting

worth checking these links

Reporting on incidents created between certain times daily 

Report showing incidents between 8pm fri and 8am mon - how??? 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Dr Atul G- LNG
Tera Patron
Tera Patron

6 hours ago

Hi @syamano 

 

Yes, you can do that. Use the trend operation on the created field

 

DrAtulGLNG_1-1757581906256.png

 

DrAtulGLNG_0-1757581872510.png

 

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