Incident Report aggregated by time/date

[syamano]

Is there a way to create a report that aggregates incident record by the same date or same time?

For example, if User wants to aggregate incidents created between 1:00 PM and 3:00 PM, they need to count all incidents created during that time window, regardless of the date.

[Ankur Bawiskar]

@syamano 

yes this is possible in reporting

worth checking these links

Reporting on incidents created between certain times daily 

Report showing incidents between 8pm fri and 8am mon - how??? 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@syamano 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG]

Hi @syamano 

Yes, you can do that. Use the trend operation on the created field

[Bhuvan]

@syamano 

You can use trend option in report to display the incidents created between a time window.

Below is a sample report. You can change the visualization type as per your requirements and do group by to show the data in the desired format.

You can also create Platform Analytics Dashboard and share the details with users/roles/groups or schedule the reports to be sent to stakeholders

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan