Integration roles to send data from Servicenow to third party tools

[sahil toraskar]

I have integrated ServiceNow with third-party tool to send incidents from ServiceNow to a third party. But incidents are only created when the user has an admin role in ServiceNow. Can I do this with any another role?

[Mohith Devatte]

Hello @sahil toraskar , can you try with these roles ?

• sn_incident_read
• sn_incident_write

Hope this helps 

Mark my answer correct if this helps you 

Thanks

[sahil toraskar]

It's not working with these two roles. Do I need to add any other role?

[Mohith Devatte]

@sahil toraskar how is the integration set up ? is it basic Auth ?

[sahil toraskar]

Oauth2.0