Is there any way to show thw RITM Record to snc_internal role
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05-27-2025 01:50 AM
Hi Team,
We are sending an email to the snc_internal user with a provided RITM Record link. When the user clicks the link, it redirects to the record, but they are unable to see any details. Is there a way to show the RITM record to the user?
Advance thanks team.
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05-28-2025 08:07 PM
Hope you are doing good.
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Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader