Issue with SLA not being triggered
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43m ago
Hi all,
I have created a new table and added SLA to it and sla is getting triggered in Dev. I moved the changes to Test and Prod where it works in Test but not in Prod. SLA definitions are same across all the instances it works in sub prod but it doesnt work in Prod which is strange. Attached the sla definition for reference, is there something I'm missing?
Thanks
Rini
1 REPLY 1
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35m ago
So you mean it is just attaching data? I know it’s not the best approach, but create a new SLA definition in PROD as a test. This is just to check if the SLA is working correctly on this table in production
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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