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Knowledge article optimization scan

Deepika54
Tera Contributor

Hello experts,

 

We are using the now assist for knowledge management and in article optimization we are getting the below oob scans

Deepika54_0-1787659311684.png

We have a requirement where we want to find out articles where we have the word 'INC' added in either the short description or in the article body of the article.  Can anyone tell how should we make this using the article optimization scan

1 REPLY 1

abbasshaik4
Tera Sage

Hello @Deepika54,

 

Please refer  to the link's below:
How to use Article Optimization • Australia ServiceNow AI Platform Capabilities • Docs | ServiceNow

Knowledge Center Article Optimization • Australia ServiceNow AI Platform Capabilities • Docs | Servi...

 

If it is helpful, please mark it as helpful and accept the correct solution by referring to this solution in the future it will be helpful to them.

Thanks & Regards,

Abbas Shaik