Knowledge article optimization scan
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3 weeks ago
Hello experts,
We are using the now assist for knowledge management and in article optimization we are getting the below oob scans
We have a requirement where we want to find out articles where we have the word 'INC' added in either the short description or in the article body of the article. Can anyone tell how should we make this using the article optimization scan
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3 weeks ago
Hello @Deepika54,
Please refer to the link's below:
How to use Article Optimization • Australia ServiceNow AI Platform Capabilities • Docs | ServiceNow
If it is helpful, please mark it as helpful and accept the correct solution by referring to this solution in the future it will be helpful to them.
Thanks & Regards,
Abbas Shaik
