Knowledge article with multiple versions of the same number

[steven]

In our instance we realised that we have a knowledge article with the same version, ie multiple 3.0 versions of the same article. 

[Abbas_5]

Hello @steven ,

Please refer to the link below:
https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/knowledge-management/...

If it is helpful, please hit the thumbs-up button and accept the correct answer. By referring to this solution in the future, it will be helpful to them.

Thanks & Regards,

Abbas Shaik

[GlideFather]

OK @steven ,

and what debugging did you do?

From what you said we can see the issue but there's nothing to help you - we don't know your instance, your modules, customisations, numbering, ... nothing.

You may want to share some details with thus, this is rather an announcement than a question 😞

[steven]

hi @GlideFather  @Abbas_5  thank you for your help. 

The issue is not with numbering, rather with versions i.e one knowledge article has multiple versions of the same number. 

For instance knowledge article KBxxxxxxx has multiple 3.0 versions. Let me know if you need more info.