knowledge bases
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yesterday
Which role can manage multiple knowledge bases?
A. knowledge_base_admin
B. kb_admin
C. sn_kb_admin
D. knowledge_admin
1 REPLY 1
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an hour ago
The correct answer is:
D. knowledge_adminThe knowledge_admin role is the only one that allows a user to perform administrative tasks across multiple knowledge bases, except for scoped KBs, per ServiceNow's official documentation
https://www.servicenow.com/docs/r/servicenow-platform/knowledge-management/r_KnowledgeRoles.html
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