Line breaks in incident resolution notes activity stream
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10-03-2024 09:10 AM
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10-07-2024 04:35 AM - edited 10-07-2024 04:36 AM
@Ajvada ,
Work notes and Additional comments are journal fields so it support the multiline in the workspace. But any other string field doesn't support any HTML content or any newline character. Samething is applicable for the resolution notes. If you need multiline facility then it has to be journal field only.
If my answer helped you in any way, please then mark it as helpful or correct. This will help others finding a solution.
Thanks,
Supriya
If my answer helped you in any way, please then mark it as helpful or correct. This will help others finding a solution.
Thanks,
Supriya
Thanks,
Supriya