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M365 Teams integration-integrating self-configured apps - integration for employee experiece

Sagaya
Tera Expert

3 weeks ago

Hi ,

I configure ServiceNow- M365 Teams Integration through "Setup for integrating self-configured apps > integration for employee experiece". Can i use this integration and chat with users throughMS Teams in Major incident Management > Sidebar / Group Chats,Notify Connector for Teams and MIM Workbench?

Please advise.

 

Regards,

Rajan

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Tanushree Maiti
Tera Patron

3 weeks ago

Hi 

 

Refer:

Introduction to ServiceNow for Microsoft 365

Use Notify connector for Microsoft Teams with a major incident 

Use Notify connector for Microsoft Teams 

https://www.youtube.com/watch?v=oLqZav4eZfc&t=799s

https://www.youtube.com/watch?v=im0yc7WYKhA

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
How to Connect ServiceNow and Microsoft Teams: A Step-by-Step Guide
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youtube.com/watch?v=oLqZav4eZfc&t=799s
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