Hi All,
I hope you are well.
I am implementing Major incidents on our instance, which is working perfectly (as you would expect) for our Incidents. However we have an extended table called IT incidents, which we also require Major incidents for.
Has anyone been able to get MI on an extended Incident table, or is this not possible?
I believe the issue lies with the Trigger rules, as this is set to the incident table and cannot be changed. I was hoping, however, that there was something else I could try.
Any suggestions are greatly welcomed/appreciated.
Thanks in advance.
Lisa
