need to create multiple change on incident

[Abhilasha G T]

hi Team,

When I am working to resolve an incident
Then I am able to create more than one change to fix the incident and I am able to see all these changes in the work notes section of the incident record.

How to achieve this.

Regards,

Abhilasha G T

[Dr Atul G- LNG]

Hi @Abhilasha G T 

OOTB, you can add only 1 change under Incident fixed by change. 

if you want to add more, use related list 

or In change record

[Ankur Bawiskar]

@Abhilasha G T 

You can follow what Atul has shared.

If my response helped please mark it correct and close the thread so that it benefits future readers.