Post incident review of P0/P1 incidents

Payal Tripathy
Tera Contributor

‎02-14-2024 07:04 AM

As an ITIL user with the role of MIL I would like a way to ensure that the Post Incident Review of the record has been completed.  The benefit of this would be the ability to have an electronic record that the PIR was completed.  This would satisfy a requirement by corp audit. 
0 Helpfuls
  • 743 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-14-2024 09:14 AM

Hi @Payal Tripathy 

 

OOTB platform, help MIM user to create PIR. What is your  issue?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls