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Predictive Intelligence classification definition error

_navin9898
Tera Expert

Hi Team,

 

Good Morning!

Hope you are doing well.

I am exploring Servicenow AI capabilities and wondering if someone could assist me with an issue where I am not able to configure 'classification definition' in my PDI and it is getting failed everytime with ''network error'.  I have gone through below KB aritcile but it didn't help much.

 

How to check whether all types of ML training were completed successfully in [ml_solution] including...

 

Please consider attached screenshot for your reference for the same:

 

Best Regards,

Naveen Dubey

2 REPLIES 2

Sai Kumar B
Mega Sage

@_navin9898 

Refer to this ServiceNow support article this might help you - Unable to train a ML definition and ml_solution state changes to "Configuration or Network Error" 
If I could help you with my response you can mark it as helpful and correct as it benefits future viewers
Thanks,
Sai Kumar B

 

Hi @Sai Kumar B ,

 

Thank you for your response.

I have verified property mentioned under 'Unable to train a ML definition and ml_solution state changes to "Configuration or Network Error" ' KB article and it is not left blank and set as suggested in the article.

 

Best Regards,

Navin