Regarding the Task

dandeprem12
Tera Contributor

3 weeks ago

Hi Community,

Hope Everyone Doing Great.

 

My Self Prem. Right now I am doing Additional Recommended Courses for IT Service Management (ITSM) Implementers (Path) Task in this task I was unable to complete the task. can anyone help me to complete the Task.

 

Thank you 

Regards- Prem

 

Did you create communication contact definitions for the Service Desk user group for each of the Int...

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Mark Manders
Mega Patron

3 weeks ago

What is the task? What is the error? What did you do? 

If you are sure you did everything right, create a Case on NowLearning. We don't have access to your course or lab instance.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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Dr Atul G- LNG
Tera Patron

3 weeks ago

Hi @dandeprem12 

There is no instance URL provided, and the ITSM training link you shared is not working for us since we are not registered. Please share the correct details. Also, if you could check the issue from your end…

https://www.servicenow.com/docs/r/servicenow-platform/task-communications-management/create-comm-con... you can see how to configure the communication contact

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Dr. Atul G. - Learn N Grow Together
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