Time Worked
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2 hours ago
Hi Experts,
We have a field named "Time Worked" on incidents. We have a requirement to pause this timer for other states except 'In progress'. The timer should only run when state of the incident is 'In progress'.
If possible please give a composed solution.
Warm Regards.
1 REPLY 1
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an hour ago
see this link and enhance it for your state field
Pause or Toggle a Time Worked Field Timer
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Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader