Time Worked
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3 weeks ago
Hi Experts,
We have a field named "Time Worked" on incidents. We have a requirement to pause this timer for other states except 'In progress'. The timer should only run when state of the incident is 'In progress'.
If possible please give a composed solution.
Warm Regards.
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3 weeks ago
see this link and enhance it for your state field
Pause or Toggle a Time Worked Field Timer
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
I saw this post previously, but this is not working. not sure why
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3 weeks ago
it requires DOM manipulation and you need to set Isolate Script Field for your client script as False
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
