Send Survey to Group Members
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‎07-24-2024 04:33 AM
I have a group called 'IT_Quality' team. My requirement is that I need to trigger the survey to to the members of this group every time that incident is resolved.
I have checked the trigger condition form, there I am unable to add this particular group to trigger this assessment. Can someone please help me with this case.
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‎08-02-2024 12:22 AM
Did you check on the code of the UI page and see if your assessment is supposed to show up. As I mentioned: on the OOB UI page it is checking for due date and the survey you created does not have a due date.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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‎08-02-2024 01:44 AM
Thank you very much for the response. I have checked the Survey is now showing to the Users under 'My Assessment and Survey Module' but the questions are not showing to users once the user clicks on the survey.
Can you please help me with the same too.
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‎08-02-2024 08:47 AM
Check your other question. I explained and screenshot the solution there.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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‎08-03-2024 02:06 AM
Thank you, I will try the same in my PDI